www.postoffice-tellus.co.uk – Win a £100 Gift Card

If you’ve recently visited the Post Office, then they would love to know how your trip was. They’re always interested in your feedback as it allows them to continually improve what they do. How would you rate your level of satisfaction with them? Just go to www.postoffice-tellus.co.uk to share your opinion and you could win 1 of 5 High Street gift cards worth £100.

At this survey, you can provide your ratings based upon your most recent store visit, and also post your additional comments. Your comments is appreciated, good or bad.

If you agree to provide feedback on your experience, follow the steps below to complete:

1. Visit www.postoffice-tellus.co.uk on your computer and see the ‘Terms and Conditions’ before you start the survey.

2. Use a receipt or an invite card to access this survey.

3. Enter the information from your receipt or your invite card.

4. Follow the onscreen instructions to answer all the survey questions.

5. By sending feedback, you are automatically entered in the month’s prize draw.

Post Office is a retail post office company in the United Kingdom that provides a wide range of products including postage stamps and banking to the public through its nationwide network of post office branches. At Post Office, they aspire to be at the very heart of customers’ choice by becoming the most trusted provider of essential services to every person in the land.


  • Rosetta J Prosper

    Gran mam says put away for a raining day it is not always possible , we say thank you money shop for being there in a emergency
    Very help full staff family

  • Thank you Jayne in the Ashby branch the most helpful person ever

  • very good product and prices with good staff

  • very helpful and nice staff ,good price,i love shopping with you

  • Found everything I wanted on the day. Staff very helpful

  • I fined it cheep and go and when u need some think it there. Its a so good for toys and bits for house houlds and I never had to take any think bk only once that’s a good think I shop over there any day if I have to.

  • Linda.hurt 25 Wenallt Road Flat abernant aberdare CF44ORT

  • your cool shop mony mach helpines pipole my hapy;-)

  • Services well improved with fast special delivery service. Bravo! Carry on in the same way.

  • I do often shopping at Alei. Service iż fast and efficient . Proces Aldo supplies about

  • Your service is professional and so quick and the person who was my service was kind, thank you.

  • Very good service jess lovely girl on tills always happy to help when I go in there .food is very good so pleased they built store next to where we live saves me going to far into town

  • WE found Wendy on the stamp dept. very helpful, she really went out of her way ,to help us we were so grateful.

  • Its was a very good service i love the people and they help very wel

  • My item with reference number:RU667563883GB sent on 27/11/15 had not yet delivered. Could you telling me the reasons ,please??!!

  • I visited the post office at Dartford( branch no 0020141) to have my biometrics taken for UK citizenship. I was served by Pat who was very helpful, knowledgeable and very friendly….

  • I use the post office regularly and always find the staff mostly always have a smile on there face and there always very helpful asking if I need power, gas, phone to pups. I really cannot fault them at all

  • Quick easy way to obtain currency when needed.

  • The local post office is an efficient way to obtain currency quickly with happy staff to serve you.

  • it was a wonderfull service I had. the cashiers quick friendly and very helpful thay both had such a lovely welcomeing smile I am very very happy

  • I could not access my online savings account despite following the instructions. The Bank of Ireland tried to help (twice) over the phone as well. When I tried ringing my nearest main post office to speak to the office that set the account up I could not find their number in any directory or online, despite every single local P0 being listed! Visited them and even at 1pm I got quick and efficient attention and problem solved.

  • My local Post Office is an absolute Aladdins cave, could spend hours on end looking round and the staff are soooo attentive and friendly, nothing too much trouble with so many services offered. 10/10 well done !!

  • Very helpful. friendly staff, and post office has plenty of different goods to look at and buy.allways busy but with so much to look at time passes.

  • The Alverstoke Village staff are always most helpful and polite. We love going there.

  • valentina marceddu

    i am writing you to complaint about the service in the post of camden high street,london.
    the 21/03/2016 i have send a small parcel with standard service in one of your selfservice machine,as i never used that myself i have ask the lady in charge how did it work and she only said that the machine is gonna tell me how to do it.
    it looked really easy and i did press the bottom to gurantee my parcel with the value of 80pounds but after 16 days my parcel didn’t get to destination.
    i went back to the post office and spoke with the same lady which gave me the form to fill for lost parcel and showed that to have a track number the machine suppose to give an other stamp and i wonder i am suppose to know all those things?also wondering why you don’t put more people to help to understand how does it work.
    It kind of look nobody want to take the responsability of what happen to my parcel so i feel sorry but i have to complain.
    looking forward to know about it
    valentina marceddu

  • great service in crewe by angela

  • Very bad service. Send one parcel from southall post office when problem comes they says go and contact parcel force.

  • been in several times last week but was something special today.paid 4 different bills got good feed back on few things and last of all cashier women paid me pound extra so went out of office to check something realised got pound extra went back to pay her so told her she owe a pint

  • went to post a parcel at my local post office very helpfull people when posting a parcel now you have to put your name and address on back of parcel , only problem was i recieved the parcel instead of it going to the person i was sending it two i took it back to the post office and they sorted it .

  • Last Thursday, i sent a parcel containing some gift items to my 5 weeks -old grandchild in Winnipeg Canada. The officials were very helpful and friendly.I found the assistance of one of staff Marian particularly crucial as she helped me not only in suggesting the appropriate material for packing the items being sent but went the extra mile by helping me in wrapping the gift items.

    • Elaine caldwell

      I have a good time while I vist post office and also I have internet which I’m very please to have any time I phone them I get greart results from them also like the shop to buy things at I let all my friends know that it’s good to be with them internet ways very cheap the staff are so helpful to me wonderful post office all of them I’ve been in keep up the good work

  • I was in post office today very helpful really lovely staff it doesn’t matter what time of day you go in there always smiling and go out there way to help. Very lovely people.

  • Annette Fairley

    Been to my local Post Office in Dromara, Co Down, as usual the mother and daughter staff, Mabel and Eloise, were most helpful in dealing with my needs. They carry out their duties very professionally and always pleasantly.

  • I was very pleasantly surprised when in Worthing PO an assistant asked if I had a parcel to post and promptly took me out of the waiting queue to a ‘do it yourself’ machine.
    She did most of the button pressing but I could see how much time I could save if I did it myself in future. I didn’t catch the assistant’s name but I’d like to thank her for her help. I’ll certainly ‘do it myself’ in future.

  • Thank you so much to the lovely counter assistant at the Pike Hill post office in Lancashire, she was very helpful and pleasant when I needed to change my money into Euro’s.

  • Wonderful service very cheerful friendly a pleasure to visit felt well looked after would certainly go again

  • andrew parkinson

    i went to the post office in bolton and one of ther team askt me did i want home insurance so i thougt mite as well sein am here so after all that was done i went outside and found a parking ticket on my motorbike needless to say i was xxxxxxg fummin so no am not goin to give you a good comment.

  • I went to Strafford post office and some people said put your card in the machine

  • I am good and love going to post office

  • Excellent service using it for long time friendly service always ready to help
    mr shah

  • Visited the Greenleys Post Office in Milton Keynes yesterday to purchase some stamps for work. The assistant was not very with it as I asked for 36 x 1st Class Stamps and paid for 1st class but she kept trying to give me 2nd class. After about 5 minutes arguing with her she took my receipt and checked what I had paid for then tried to tell me I had purchased 2nd class. Bit of a joke really, wasting my own time arguing with her when I knew I was right.

  • post office service is really good and the staff are always friendly and helpful…….

  • very pleasant professional,and effiecant as always

  • I live in a rural village and our local Post Office is truly GREAT.
    They are friendly, efficient and always helpful.

  • Sharon longman

    First time in years I used the post office in the Mace York Rd Belfast the staff were very helpful and pleasant and thanked me for using the post office will certainly use it again .

  • Quick and efficient service at New Brighton Wirral PO, greeted and served with a smile, will use this PO again when in the area.

  • Amazing staff, they were so nice to us when we were very unorganised and are very very patient. The staff could not be better at all!

  • Bridget anderson

    As an older person I wanted to get a travel card was really not sure how to go about it .to my delight the young lad at your Edinburgh branch princess mall could not have been more helpful and patient .as I was not feeling very well that day and he made me laugh and rest of my day was fine so I’ll certainly go back to same post office.

  • Good service, well attended to at Walworth post office by staff Kali

  • Mr and Mrs Barrenger

    Many thanks to both Ladies at the Brightlingsea post office . They are so helpful.

  • Shirley Thompson-Evans

    Well what excellent service I received today in the post office in Melkham, cjould not ask for better service and friendly as well which is a positive good attitude to customers.

    Thank you the post office. for providing an excellent customer service.

  • Diane Boardman

    May I take this opportunity to express my thanks to Susan and Paul at the Droylsden, Tameside Post Office in Greater Manchester. The excellent service advice and patience (we are pensioners) that we were given by these two Post Office employees cannot be faulted, customer service spot on. Many thanks Post Office.

  • An excellent experience at the PO in East Finhley High Road today 1st June, to pay my vehicle tax.

    Whilst there enquired about foriegn exchange and was quoted (in writing) 1.18 Euros to the GBP.

    Went to my usual place (ChangeLink Ltd) and got 1.287 !
    Thought I would “TELL US ABOUT YOUR EXPERIENCE” for a chance to win but regret to say that the form would not accept the Post Code printed on the Vehicle Tax receipt – N2 9ED.

    PO should definitely check out therir software?

  • Used post office in grimsby today had lady called kaye, ,she was fantastic and very helpful for my husband and I with our car tax…she gave me a information card number 0123110, maybe winning £100. ..Thank you kaye

  • Today i visited post office in Kingston upon Thames as every day to sent some post and i have to say customer service there is great!
    Very friendly and helpful people there.
    It’s nice to see people smiling even if they had very busy day at work.

  • Branch code 0085198
    I have recently opened a Travel Money account. Colin, the guy who served me was most helpful. His instructions were clear and I would not have opened this account had it not been for him.

  • thanks to newbe Jan at Exeter Pricesshay Post office my return -of-goods parcel found its way to its destination today!

    BIG thankyou!

  • Michelle Sullivan

    Excellent service received today in Harrow Wealdstone post office by Wendy as per usual

  • Fantastic service above and beyond. 0464228

  • Thank you to Raj and all his staff for a friendly and professional reception every time I use the Whalesmead post office Bishopstoke.

  • I had been to the Crwaley post office at 7, The Boulevard. Dave was quite friendly right from the time he heard our request and he was absolutely quick to complete the request.
    Fantastic and wonderful experience…

    Thanks Dave…keep smiling and for being friendly…

  • My experience at Callington post Office is always poor. Staff are slow badly organised and you queue for ever. All and all a place to avoid.

  • While sorting through some of my husbands things I found a lot of foreign currency. I took it to my bank(Lloyds) who advised me that I would get a better rate with the post office!. I then went to the main post office in Barnstaple where I saw a very helpful gentleman called Graham who exchanged all the notes that he could (and also checked in a reference book about the old notes that I had) and the rest ie coins and old notes we put in the Children in need box. Fantastic service.

  • Nita at the Golders Green, London, Post Office branch assisted me today with a passport renewal application. She was so helpful and I am extremely grateful to her. The Branch Code is 0080055.
    I wish there were more people around like Nita to assist.

  • Mr. D>R> Hollington

    I was in Folkestone post0ffic promptly at 0900 on 14.6.2016 when the shutter opened,the good lady who served me was very pleasant and helpful.

  • I went to little lever postoffice and the service I got from andrea and Julie was brilliant, very happy people and willing to help any customer

  • I would like to thank to VIGEI for her friendly assistance. Code 0061344

  • Stuart and Sandra (Barnet High Street) were really helpful – I so impressed with their care and help.

  • Fast service. Staff always friendly and helpful. Go there every month to pay my bills ! Last time was served by Waheeda. Branch code: 2178249

  • I went to the post office within the Tesco store at haine cross road 475 margate road broadstairs kent ct10 2qj and was served by kim g she was brilliant at her job I was there to renew my driving licence on Monday the 27/06/16 an excellent service thank you.

  • I only waited 1 minute today at the Eastcheap London branch (branch response code: 0300039) I was greeted and served by a very happy, smiling lady Fariyal. The service was speedy and very professional, made me smile and I felt a lot happier walking away back to work!

  • went oo4238 postoffice to self service to send some parcels back had not got a clue how to work the machines felt well out of my comfort zone but young lady called paula put me at ease and showed me how to cope as machines and new tec knowledge always phases me always think I might break something so that puts me off trying but she was kind built may confidence thank you very much it felt good to learn new stuff after first flapping about the situation animals children people I can cope with but machines they can make your life complicated just by making out their simple

  • Our most friendly post office at Mayford Green know them for years very helpful and excellent communication.

  • Oxford street Post Office branch Alka assisted me yesterday when I was in post office with a passport renewal application. And helped me to send my parcel, she was so helpful and I am extremely grateful to her. The Branch Code is 0060097
    I wish her good luck
    Alka thank you so much

  • Marc Arrowsmith

    i ffound the service pleasurable and very welcoming and a warm family feeling

  • Very helpful lady Karren in Cwmbran town postoffice, when I went to find out more about Travel Insurance and Travel money card ,


  • Excellent service, Thank you Nirmal the most helpful person ever. Branch response code: 2390078

  • Went to Kensington Church Street post office, 14th July 2018. Had a quick, friendly, service. Session Id: 6-765270

  • I wish to apply for post office gift card competition

  • A great service in our local post office in Pomeroy Co Tyrone

  • Very helpful lady called Jackie at the Stevenage Branch yesterday 0031291. did passport check and send for my son’s passport and she was very positive and reassuring that I had done everything OK, phew! Thank you!

  • I went into Martins in Brigg to the Post Office and wish to thank Louise because her customer service is wonderful. She was patient and understood my difficulty when having to remove my glasses in their photo booth and even helped me to find a correct one which would be accepted. I hope Louises’ manager reads this and commends her for excellent customer service!!

  • Went to post office in Hilldene Harold Wood branch code 0080268. After going to Romford post office in the Liberty, the queue was almost out of the door so I did a detour and went to Hilldene they were so friendly and helpful I shall make them my regular post office in future. THANK YOU

  • Branch number 0464228 Prestwich Manchester

    Have to mention LISA! What a kind, efficient and friendly lady
    Marks out of 10………11

  • hi just to let you know about your one of the member of staff who severd me at till point counter in the the name of Claire ( qr no 2050269 ) works in Ilford post office in W. H SMITH, her customer service was wonderful, very polite, very positive and very good manners in talking with me, knowledgeable in her her work, it is nice to see this kind of standard all time because where i worked we have very high standard to keep as well with customer .

  • Valerie Chilton

    I went into Warrington Golden Square branch ,21.07.2016 ,by appointment ,to renew passports &Geraldine the assistant was very helpful ,I have since done servey on line ,not sure whether it’s gone through or not .

  • This is the last PO left in the town (Leigh) the only alternative is a 24 hour shop in Railway Road, no one in their right mind would do a cash transaction there, frequented by druggies and alcoholics there has already been a murder outside. I post every day, today it was late opening as usual with people queuing around the block ,four counters usually three serving then one is taken up filling passport forms in, the staff are efficient but like a good chat trying to sell unwanted products. Your delivery times are excellent, but in a town the size of Leigh we need another PROPER PO in or near the centre. Please God send us an alternative postal service soon

  • Excellent service, very friendly staff, quick service.

  • I use my local post office cryers hill great kinkshill high Wycombe bucks I find the facility to pay my cedit card bill great as an elderly lady getting into town to the bank is very inconvienient the servive I receive at the post office is very helpful to me

  • great service from all at West Calder post office

  • Carl in the PO Upper Street branch was very friendly and extremely helpful….it really makes your day when you meet such people.
    (code 0310042)….. Best regards Ron

  • Today we visited the post office located in W H Smith in Hinckley Leicestershire. The young lady who served was extremely helpful and
    efficient in a friendly way. It was a pleasure to visit.
    branch response code 4972171

  • Yesterday I visited Ormskirk Lancashire Main Post Office and the Assistant Sylvia who served me was very good, very helpful and friendly. Branch Response Code 020420x

  • The people at the Hampstead post office are always helpful, patient and friendly. Such a pleasure and so different from what we’re accustomed to in the U.S. One of the many wonderful things about living in London!

  • Excellent Service with a smile Provided by Mariella at Finsbury Park Office

  • Excellent Service with a Smile Provided by Mariella at Finsbury Park Office
    Branch Response Code 006 004

  • Good service, very helpful. Thanks Paul for the kindness delivered while doing your job.

  • Good service, very helpful. Thanks Paul for the kindness delivered while doing your job.
    Code 0072273

  • I was yesterdayi n Hampstead branch I the service was amazing and the staff so friendly and helpful .specially mr manti he helps me a lot .well done
    Hampstead code:0090050

  • After queuing up, to post two packages reached the self-service machine answered queries on the machine and came to the stage to pay when the self-service machine played up and was unable to pay. Arun came to my rescue and helped me carry things, to another machine and got the whole process done again in another machine. He even issued me with decent address labels to go on to the packs.
    He suggested how I can better plan the postage thereby saving some money for me. I am grateful for his help. Arun’s timely help and attention changed my experience from frustration to a good experience.
    Post office code 0100110

  • Amazing service from Islington Branch. It was probably (honestly) the best service I’ve ever had. It was fast, intelligent and efficient.
    The man was called Mike – I believe (It might have been steve, my memory is terrible for names). Perhaps 40, very short greyish hair, slight build. He was on front of house helping people with their packages.
    Post office code on the card is 0310042

  • I have received a great service from Luton branch today, the service provider name was Ann H. It was less waiting hours, accurate and reliable information and had a conversation about personal insurance too. A friendly and positive approach to highlight the quality service of the Luton Post Office (Branch code is 0061344).



  • Thanks Binny for all your help and support in South Kensington post office. You are so helpful and kind.
    quote branch response code: 019008X

  • Amazing service at Barnsley post office today,needed 50 US dollars to put in a letter as a gift for USA,the blonde girl on the travel money counter was brilliant,she went the extra mile,explaining the difficulties etc sending cash in a envelope,scanning. Etc,took ages but she sorted it legally,even found some picture stamps for the envelope,good on yer girl,hope you gain some house points, I have to quote this number I think 0143405.thanks again.

  • Philip & Margaret Nuttall

    When we use Petersfield Post office we are always served in a civil and efficient manner.
    Particular thanks to Julie for all her kind assistance with the self service machine.

    Branch code 019379

  • ~It was great Service on 19 aug at 16:16 reading 21– 22 Market place .0029394 is quote brance.Juklith a lady who was very fantastic, greetng nicely, greeting very nicely. really appeciate.
    make my work very easy and gave me so much information. she is perfect in customer service. 100 percent brilliant.one of the best staff in post office i have ever met in reading post office.best of luck and bless her in everystep.

  • I love my post office girls they are efficient friendly help full, Patient and help with all or any problems / questions.Pity they have to do Supervisor job as well makes there job twice as hard and not paid to the standard of a supervisor capacity, they do not complain but customer can see for oneself the situation.
    help them to help us

  • Ordered travel insurance through post office pamphlet. Did not remember to provide PO details in order to get 25 per cent discount. Branch code 1570021 stars name nikisha, she was excellent, extremely helpful, supportive and informative.

  • went to post passport given various options by a very helpful man and always get my stamps there At STROUD post office

  • branch code 0152072 helped by sarb and a cashier
    I visited to by a gift card for a client and as I had brought some previously and had some issues I thought I would get some clarification. I initially asked the casher about my query and although she gave me an answer she then advised me that she would just clarify this with a colleague as she was not 100%. her colleague checked online and presented me with the guidance I required. if only everyone was as helpful as this the world would be the better for it…5 star treatment

  • Staff at the Ormskirk Post Office Branch are always friendly and helpful . It’s a very very busy branch and their workload is massive but they’re always trying to assist in anyway they can – they are a credit to the Post Office organisation

  • Visited branch 0779652 today regarding my car insurance. Ian, the financial specialist who dealt with me, provided a first class customer service. He was courteous, calm, clearly spoken, very informative and extremely helpful. He truly is a major asset to the Post Office.

  • Branch code: 0079006 Farnham
    Doreen remained composed and pleasant inspite of the considerable volume of customers, especially as it was fast approaching the end of business hours.
    She did her utmost to help me fit a package into a tight fitting envelope.
    I felt this was above and beyond her duty, and would like to thank her for her trouble.

  • The Post Office staff – Ms Kelly that attended to me was very polite and professional throughout, and there was no delay at all. I really appreciate her Customer Service acumen. Sutton Branch Code: 0190136

  • It was great Service Nick who was very fantastic, Post Office Oprington 214 High Streed ,Kent ,BR 60PT ,really appeciate.
    make my work very easy and gave me so much information. He is perfect in Adviser service,100 % brilliant.one of the best staff in post office i have ever met in reading post office.best of luck and bless” Mister Nick “in everystep.
    Bianca Schober this Scan QR and the Branch Code 0393655

  • I find the technology hard to use-my android phone does not read the bar code on the receipt I was given -number 4753291 so sorry I cant play

  • Mohammad H. Arash Manouchehri

    Dear All,
    Thank you for giving me the chance to comment on Royal Mail (Post). I am a regular at Headingley Post, in Leeds. The staff are so lovely. No matter how busy they are, you would see the smile on their faces. Bryn, Jo, and the whole people there are A TEAM.
    Thank you for all your support. Leeds, Headingley, Branch Code: 0053236.

  • Thank you for the most professional and welcoming service in your new post office

  • Hi there,

    I had been visiting the Post Office in order to collect my BRP which was late for almost 2 months. 28-30 Cowgate Peterborough PE1 1NA Post Office staff had been so helpful with tracing and calling back when it was at branch. Fast and accurate service and friendly staff. Thank you so very much for the help.

  • The staff at Burcher Green, Kidderminster are absolutely wonderful, even when they’re rushed off their feet. Always willing to help with any problem. If every person on this planet were like these ladies we’d have a perfect world to live in.

  • Branch code 007 405 5
    Claire served me .She was extremely polite, helpful and efficient. All the staff are cheerful and helpful.

  • very helpful and nice staff ,good price,i love shopping with you

  • Lady behind the counter very cheerful, I was sending important documents and was grateful to have the proof of posting.
    Overall a good experience

  • Called in to the post office at spring gardens, manchester. I had to send a cheque to Scotland.
    The counter person provided me with a full explanation of all the options.
    I found the person (Paresh) to most helpful and very informed.
    Very happy with the service and would have no problem using the Post Office every time.


  • Called in at Bacton Shop Green today to collect foreign currency only to find Post Office closed until 2 o/c, my till receipt is timed at 13.57pm and that was AFTER weighing a letter for USA. Now that IS service !!!! Thank you as always Alison !!!


    Dear All Staff in Headingley, Leeds Branch Code: 0053236
    Thank you for giving me the chance to comment Post. At Headingley Post, in Leeds staff are very friendly and so lovely. No matter how busy they are, you would see the smile on their faces. Bryn, Jo, Ian, David and the rest of te team there. A TEAM INDEED.
    Thank you for all your support. Leeds, Headingley, Branch Code: 0053236.


    Dear All
    I had a chance to visit Post Office in Albion Street, Leeds recently. The Staff in Branch Code: 0093238 are lovely.
    In fact, I went there twice during the last week. I’d like to thank the whole team there, at Albion Street, Leeds Post Office, in Leeds. Staff is so kind and so lovely. No matter how busy they are, you would see the smile on their faces, they all work in solidarity. I really enjoyed it there.Staff like Diane Greene, Teresa, Tracy Walker,Shell, Helen, Abi and the rest of the team there a real A TEAM INDEED.
    Thank you for all your support. Leeds, Headingley, Branch Code: 0093238.

  • Always excellent service from the LADIES at REDBOURN (HERTS) P.O. AL3…

  • I was served by Juliana in the Finsbury Park Post Office and received absolutely first class customer service.
    She was helpful, friendly and quick and efficient without being brusque. She provided exactly what I wanted in one case, and was able to refer me to a colleague who knew about a rather more specialist service that I also asked about. (Special issue stamps).
    100% vote of confidence.

  • I love going into my post office Victoria Street Grimsby . Everyone are so helpful and friendly, and today I came across anew member of staff ALI she is delightful. Thank you Post Office for employing such lovely people.

  • To everyone looking for help, advice and professionalism, look no further than the Bolton main post office , branch code 0064068. My husband and I have twice needed expert help and both times we were extremely lucky to have an appointment with Angela. Angela takes out all the stress of form filling, covering everything thoroughly , until in the end all that is needed is a signature. She has a lovely disposition and a perfect customer service mannerism. She is a joy to deal with and makes the lives of two pensioners very easy.

  • Very pleased with the customer service that we received at Bolton Main post office code 0064068. We were served by Angela and she took all the stress out of our form filling and all that was needed was a signature. Overall our experience was a happy one.

    • i just visited the post office in cardiff city centre “queens arcade and was pleasently served by a lovely beautiful kind and helpful lady by the name of lauren, she was exceedingly helpul and if all the post office staff were as hospitable and courteous and as helpul as she was then the post office would be a wonderful place to visit, thank you lauren for your kindness and a beautiful smile goes a very long way, the post office would do well to hold on to that dear lady .

  • Deb at Caerphilly Post Office, was very helpful and had a cheerful and pleasant personality.. she made me smile.. always good service at this branch.. Thank you..

  • on visiting the post office for different products i was guided in the direction to see Abbey Car for a quote for my car which i accepted, then we spoke about house insurance quote which i also accepted both of which were a lot cheaper than my previous provider (a lot cheaper) . i would like to thank Abbey for her lovely and professional manner. THANK YOU

  • Quick and efficient service…with pleasant conversation

  • Your member of staff that day in the post office was very helpfull and yes I was surprised at the level of help i got from her in fact I think I have her name on the passport info pack I was after, found it , it was a lady called AILSA i think and what I asume is a number for that iffice is,0548324 All I can say is that she in MY mind should be comended

  • I use post office quite often, I know some of the staff very well and find them really patient with me and find time to banter and make me feel good and not stupid when I make mistakes.

  • BRANCH CODE 0230014
    Person name(who helped me) Mr. Nadya & Inthu
    Today i visited Wandsworth High Street SW18 post office along with a big carrier of clothes and wanted to post to my brother in Preston and on my way to post office i was think would it be possible for post office staff to help me because i did not have proper bag to post stuff- it made me so uncomfortable while i was walking on road but when i reached to post office my all problems solved by the fist person of post office staff who i met when he saw me looking around his name was Mr. Inthu and he helped me a lot and in excellent way along with his colleague Miss. Nadya to post my messed stuff to required destination in very easy hassle free way. After that they introduced me with number of other products and services postoffice offering . I will visit to branch again regarding life insurance policy information. Thanks to Mr Inthu and Miss. Nadya to resolve my problem. both are right person for right job.

    kindest regards

    Muhammad Azam

  • Hermenegildo Bohems

    First in London now in Leeds I take postoffice as my first option.
    Anyyhing posted with them during this four years in England,was done eficiently and wiht the best price in the market plus the familiar welcome at anyone of their branches.
    5 stars for them.

  • Camela based at Clapham Common provided excellent customer service, she was informative, very helpful and patient. She exceeded my expectations, a bonus is highly deserved.

  • I was in the post office in Ilford, branch 2050269 and I was served by a nice lady named Dipti. She was kind and helpful. The most important thing is that I didn’t stayed in the queue and Dipti served me quickly. 10 stars from 10.

  • Branch Response Code – 0120065
    Assistant name: Bhauir

    Very helpful and fast, well spoken and polite, and calm at this very busy Christamas time!

  • I received excellent customer service from Andy at the Crawley, W.Sussex branch 007912X. He assisted me by contacting Post Office Travel Money after I explained that I had bought some travel money nearly a year ago but had never made the trip and therefore never spent a penny of the currency. Furthermore previous enquiries with Travel Money directly and Crawley Post Office branch advised I would receive a loss when exchanging the money back to sterling by £350, which I felt was too excessive. I was advised to wait until the exchange rate had improved before getting a better return on the Travel Money ‘buy back scheme’. I checked the exchange rates occasionally until my loss became significantly less (£100). I went into the Crawley branch to proceed together with the currency and receipts. Andy took the matter further when I explained my previous dilemma on the money buy back scheme. Without any further dispute I received a full refund in sterling within 5 days without incurring any financial loss as a result of the currency exchanged. I was totally amazed that Andy went beyond the call of duty for me.

  • I absolutely love post office the staff here in west bromwich new square are very friendly and helpful, not only that the postal services send my parcels abroad at no time and at a reasonable price. I also love how quick the money gram sends and receives money. They have a overall good service staff wise and service wise.

  • I have to say that the post office in Paddington is very good with good staff , Mary at the self serve is excellent, however down the road in Bayswater the branch there must be the worse in London if not the UK, the staff are appalling, queues horrendous and when you do get served its as though the staff ant to have a row with you, avoid it at all costs and use the one in Paddington just a slightly further walk away !

    It’s always busy and the staff are really courteous and efficient, despite being under pressure everyday to manage the queues of people who are often waiting from outside the door.
    I was served today by Chandrika, but they are all great.

  • i use the post office all the time i truely think the people who work there are great they always help me with everything also great customer srvice

  • Very helpful staff who explained clearly what my options were and processed with minimal fuss on a very busy day

  • I went to the post office on St Georges Road, Kemptown yesterday to post cards to several different countries. The tall lad behind the counter could not have been more pleasant and helpful. He even put the stamps on for me. It is lovely to be treated with such manners. I will certainly go there again.

  • I went to the Swiss Cottage Post Office and was treated BEAUTIFULLY twice in two days – and the two days were in the midst of the Christmas rush. The first day, Kovi was amazing and saved me huge amounts of time. The second day, a woman at the last window through the tent thing- who didn’t give me her name, although I did ask – was so helpful that I wanted to write her up, too. Neither was impatient, both really knew their stuff. Thank you, Royal Mail!

  • Excellent service from Waheeda and the team at Stockbridge PO (2178249). Always reliable, friendly and professional. Thank-you!

  • used post office to renew my passport with the check and send service.
    sharon the lady that served me was excellent and helped with the forms and made the experience a pleasure

    branch code 318434 warrington

  • I have always renewed my passport through the post office as well as the usual posting mail. I was or worried my passport will not back within two weeks but Mr Hadidi who served me that day reassured me that it would be sent that day and l shouldn’t worry. He has always been helpful whatever my queries are. I couldn’t believe it when my new passport arrived within a week, followed by the old one. Great service

  • Always great friendly sevice from Liz and the girls at the Waddington post office. (255 3244)

  • I go regularly to my local post office (PH13 9DJ) FAD number 217820. I invariably get excellent service from Clare and her staff – friendly, knowledgeable, helpful. They deal efficiently with queries and issues, and with good humour!
    The Post Office is a great asset to the town, and staff like Clare a real asset to the Post Office.

  • Visited post office in Camden Town – 0410055 . Patrick served me and he was just brilliant – very helpful and so I decided to sent this plaudit. Thank you Patrick.

  • The staff at the post office in Poulton (0074055) are always busy, but always helpful pleasant and competent. They contain themselves with great patience, at times when I would punch some of their users, particularly the selfish ones who can’t see how busy they are.

  • It is always a pleasure to visit New Romney post office which has friendly staff who provide an efficient service with a smile. Now situated in the Spar shop, it is beginning to feel like a suitable replacement for the original post office, across the road, which closed last year.

  • First class service from Lynn and the girls at Morningside PO. Helpful and friendly.

  • Used the Pollokshaws branch in Glasgow to process an application .Staff at the branch were very helpful and understanding.Very smooth transaction and constantly made eye contact and were happy to build a rapport with the customers.Great service!

  • Visited PO bridge street St Helens 20/1/ 17 and was really impressed with attention and service we received from Shereen so genuine and helpful to the extreme

  • nice place not long to wait for a grand service.

  • Always use Thorpe Marriott PO, Norwich, staff always friendly & efficient.

  • Thanks to everyone at Abergavenny branch NP7 5EB for your great service,very fast and efficient.Always a smile at the end of my long working day when posting all internet orders! Keep it up and shout out to Angie and Vince,thanks guys!! :o)


  • Visited postoffice Old Street branch – 0280038, Jigish and Antonio helped in every step when I posted. many thanks

  • Service with a smile, and a conversation worth while!!! BP Luton

  • Michael at post office Bradford in the broadway code (3983064) was very helpful he took my parcel in at 09:05 which is before they official open. This was a great help and in my opinion went above and beyond the call of duty. Its not often I have seen such good service, very pleased. It also saved my from being late to work.

  • I was in the office to collect my parcel ,even though i was supposed to join the queue ,she went in to get my parcel, excellent customer service keep it up KALI you are a star.walworth road branch

  • Visited Aberdeen Union street branch – 4368010. Very helpful staff. Thanks Eddie for his friendly and efficient service. Know how to talk and get on with kids.

  • visited motherwell main post office 14.03.17 to renew a passport was attended by john who couldn’t have been more patient, kind and friendly branch code 0118559 many thanks

  • on 14/03/2017 around 4:30 pm we visited PO 114 Church road willesden. we really got an excellent customer service in professionalism way from young women Avni .thank you so much for provided timely and helpful advice.

    the Branch response code. 0250058

  • Andrea at the Cardiff central post office branch helped me yesterday to send a parcel, it was getting late, near to closing time.
    She was so helpful and polite I am extremely grateful to her.
    I would also like to thanks Mo the postman who waited patiently while Andrea processed the parcel.
    I wish there were more people like Mo and Andrea.
    Thank you so much.
    Branch code 0266116

  • Branch code o186147.

    Thank you to Sharon at the Mold Branch, Flintshire for making my passport application so easy. I was delt with with courtesy and in a friendly way. it was lovely to do business
    The staff are a credit to this Post Office. Thank you again, Nigel.

  • I was in the office in milton Keynes . for sent mony in Romania .: quote branch response code: 0101095.Thank you Harsha for yor help. because no spike veri good English. Harsha help me and enderstude me. very helpful staff.
    Thank you!!!!

  • I needed advice on the best way to ensure safe delivery of an important but not valuable letter. The counter assistant at my local post office was both helpful and very friendly and I received all the advice necessary.

  • I am a constant customer of the Post Office Branch in Trinity Road – 0990019 and find the staff efficient, very friendly and helpful. There is always a nice atmosphere as if you were going to a local cafe with a friend and having a chat!

    Would reocomended it to everybody.

  • Visited the Galleries branch in Bristol 0205117, really nice and efficient staff. Kate was really helpful and patiently explained me all options to sent a letter to the USA. Also, the guy at the entrance (sorry, don’t remember his name, but I was at the branch on the 23 of March around 2.30pm) was really nice and helpful.

  • Fantastic and super efficient service by the kind and polite man at the counter Khaled who served me this morning at 11.00 am at the Haringey Shopping City , Green Lanes, North London,Post Office. Thank you for noting that I had inadvertently omitted to write down the post code of the addressee on the large envelope containing important documents. Khaled, saved my day!

  • I went to your new P.O. at Paynters lane end Illogan Redruth Cornwall to post a letter 2nd class with proof of posting the lady gave me a price of £2.85 instead of 75p & did not know how to print of the receipt of posting, will not go back total wast of time.

    I went to illogan highway P.O. & got a very friendly service with somebody that knew what they where doing .

  • I went to the Post office in Eccleston Street By Victoria Station London . A post lady helped me very much . She was polite and friendly and informative and showed me how to use the new automated system that had recently been put in place . She also helped me to get the best price that suited my needs . She is an absolute credit to the post office her name is Rekha .

  • always super efficient service at Creightons of Finaghy Belfast

  • Being in y nineties I need the chair and table that is always there and the kind manner of staff .

  • Thank you Theresa at Exeter PO , absolutely fantastic Customer Satisfaction ; extremely helpful, customer focussed , friendly and efficient service.
    Really impressed.

  • Branch code 0079413. PAULA was at the counter service desk, she was very helpful, I made a lot of mistakes in filling my passport form. Paula took her time in educating me and helping me to get my form completed correctly and sent away. I was so please with her service.

  • Went in Brighton Churchill square post office good well come thanks for waiting good advice for passport help me for feeling passport form and advise me for travel insurance and currency thanks and bye very happy with service she was very polite

  • Stephanie Chiamaka Iloabuchi

    Went to the post office in brampton grove, spent about 5 minutes and everything went well, so i say they are fast, efficient, courteous, and very helpful. Thanks guys.

  • Excellent service from Azlu at Harlesden PO (010005). friendly and very professional. Thank-you!

  • Christina Stuart

    Insch is a growing village in Aberdeenshire but sadly two banks closed and we were left with a TSB . Sadly a recent fire meant that TSB has been closed until extensive repairs are complete. Our welcoming Post Office staff have stepped in to help with banking and are still smiling in spite of extra work.
    One example is the Church collections are checked and paid in and cheques sent to the bank at Inverurie saving us a 40 mile round trip.
    I am 80+ and one of the many senior citizens who rely on advice and kindness found at the Post Office.

  • Response code 0099074
    The service in branch was quick and efficient. I was served by Sandy, she was very cheerful and friendly. If only all retailers were able to deliver this level of customer service.

  • Thank you.
    Being new to the UK for me is very difficult to know so many things but with the help of the Postoffice I have been able to do so many things.

  • Branch Response Code 0100056.I was attended to by Amrat being my first time using money gram she was very helpful and polite and i felt very comfortable as a first time customer.Thank you very much for the good service I received today.Really impressed!!!

  • Always go to Foresthill rd Post Office staff polite helpful and friendly.

  • Charlene small

    Yesterday was in warrington interchange post office and Mo helped so much literally. Amazing customer service and went above and beyond to help me thanks mo xxxx

  • Charlene small

    Sharon D was also just as amazing helping me post a package that I was clearly having a situation with. Thanks for baring with me and being so paitent with me and my crazy boy lol you guys are doing amaing work xx

  • Thank you Azma for your service at the Tylers Green Post Office (Rose Avenue). I am a regular customer and always receive friendly and helpful service.

  • Used Queensgate PO in Inverness on Monday last. Great to be able to self-serve with help. Super assistant. However, I wonder how many of us would remember what to do to send ‘signed for’, etc in a few weeks’ time. I really do worry that counter staff will be replaced and that shouldn’t happen as it is necessary to have human contact!

  • Marlies ALLISON

    I went to the Northwich Post Office on Friday, 19.05.2017 (Session: 4-310441) to have my passport photo certified and verified. The lady serving me was very helpful and patient and sorted me out in no time. THANK YOU!!

  • Staff at Ainsdale Village Post Office have to be some of the most friendly and helpful I have met so far. Never seen them get in a panic even at Christmas time when the queues are out of the door!

    Code: 2554275 – (3-172737)

  • Jan & Bill Young

    Claire at Walsall was excellent in her help when we visited for renewal of passports

  • miss dee wright

    Sheffield post office situated in Wilkinsons
    Joanne Copnell served me and was extremely helpful and got me sorted out quickly and efficiently it was a very nice experience and so nice to have some one so helpful with patience for us older folk who take a bit longer to get started a very enjoyable experience as always.

  • Bobby was amazing. Full of good advise and very helpful throughout the process of weighing labelling and making sure the parcels were secure he went above and beyond his duty. This is why I return time and time again. His professionalism and happy personality make it a joy to come to the post office where you receive a wonderful service. Well done Bobby

  • I forgot to say Bobby is at Walsall post office in the West Midlands. See comment above

  • I would like to thank Susan at your Northallerton branch for her help in helping me fill in my passport application form and keeping calm when I was getting a bit wound up she was very professional in her manner thank you again 003 309X

  • Mr John W. Hazzlewood

    The Tywyn Post Office was in a spacious office in the High Street and always had a large display of greeting cards and post cards and stationery etc. Their service (two experienced ladies and a man) was friendly, very helpful and excellent in every way. It was the perfect Post Office. Then it was closed down for reasons I never understood, but probably cost saving, and it moved to be part of a general store. The space is now small and awkward and one of the ladies has gone. It is a very disappointing place and has no Post Box outside. No space for the valuable display of stationery and cards etc. The only good thing is the two remaining staff are still very helpful, but they must be as disappointed as customers are. Shame on Royal Mail or whoever is responsible for this retrograde step.

  • Excellent service at the Meadowcroft post office.

  • sarah at ormskirk 0454206 was very help full went the extra mile with a big smile

  • Post Office at Martins Macclesfield.
    David and staff are always very helpful.

  • Mrs Y J Maguire

    I love going to my local Post Office here in Kelvedon Hatch, Brentwood, Essex as the staff are so friendly and helpful whether it is for a parcel or just a stamp.
    Nothing is too much trouble. I would be lost without the Post Office.

  • After a long delay today at the post office due to parcel machine broken down,was met by a lovely lady called Kathy behind the office counter,she couldn’t have been more helpful in every aspect,fully aware of the problem in respect of the parcel machine,and conducted her duties in a professional manner,for that I wish to express my thanks. The post office Sittingbourne Kent.

  • Used Kensington church street post office on 21/06/2017 for my important document to post and to collect my passport application
    Jyotika believe ,branch manager served me with the smile & offered me high class service.given me all the information about travel,with checking service for the passport.I had my travel money card from her and given me her business card so in the future if any help I need I can contact her.What a service.I found myself so relaxed after seeing her.
    Thanks Jyotika

  • Patrick O'Beirne

    the member of staff who helped me buy two stamps was very pleasant and kind. In fact she was too helpful. There was a crowd and she pressed all the icons on the stamp machine for me real fast instead of showing me how it works. I would have preferred to learn to do it for myself. (I’m just back from overseas).

  • Every wk go in our local post office in pangbourne &staff serving on post office are always very polite.friendly and help full

  • Alice Cunningham

    Hi, I am writing once again to say that the treatment I have received in both
    Post offices in Kemptown is exceptional. The staff in both are lovely, always friendly and always have a nice greeting for you.
    A Cunningham

  • I went today to put money on my travel card and buy some American dollars. Carlisle post Office (above Smiths) is small and usually understaffed, I much prefer the old one (large, roomy, lots of staff) on Warwick Road. However, Stuart who served me was polite, knowledgeable, most helpful, and not at all flustered by the queue behind me.

  • Thank you so much Chhaya for your help today at Westminster branch, SW1 in London. Very polite, patient and very helpful.

  • Tried to renew my 10 year driving license online and failed …would you believe. Went to post office and sorted out in 5 minutes including photograph. Andrea dealt with me, very friendly, efficient and knowledgeable . First class. (Pontefract branch).

  • Elaine caldwell

    I enjoy post office I get my payments there from esa every two weeks and I love post office internet so cheap staff very plesent I love to go here

  • Brilliant service and courtesy from Liz on the Foreign desk in Cardiff Queens Arcade, as well as Trish and Sharon on the other desks. So welcome after the unpleasantness I always get from the small Post office in Llandaff High Street.

  • Signed for packet mailed TUESDAY 25th July. Not arrived by MONDAY 31st 0800 July. Deplorable service when the service is advertised as next day working day delivery

  • Thank you so much Rajindra for your help yesterday at kingsbury branch, NW9 9DU in London. Very polite, patient and very helpful.

  • excellent service ,Helpful and polite

  • Received disgusting service at Tivloi post office at Matlock road BN1 58F
    Was charged an exchange rate of 1.01 and online it’s 1.0787. I was overcharged and robbed, if I had knows I would be paying an airport style exchange rate I would have declined.
    Sad your local post office robbing you blind

  • A charming young lady showed me how to use the self service terminals and saved me from enduring a long queue!


  • Maximillian Desmer

    Today I returned a parcel to an on-line shopping site for which I had paid £6-50 postage to the supplier for delivery by DX deliveries.
    To return the same parcel in the exact same packaging (a metre more of packaging tape was the only thing added) and I was charged £13.64.
    DX delivered in less than 24 hrs.
    The Post office will take 3 to 4 days I was told because I did not pay the few pounds more for express delivery!
    No wonder you are losing customers!
    I was told by the supplier to return it by post and they will refund my costs so I am not out of pocket but I will never use the post office for any of my own packages.

  • Excellent customer service today by Shahina at Branch 0101095 in Milton Keynes. I felt like a valued customer. Shahina was professional , helpful, kind , although I was the last customer on a Saturday afternoon. She helped me to use the best method to send a parcel ; I was stressed but, she made me feel calm and I left the Post Office with a smile. Thank you Shahina.

  • Maximillian Desmer

    I placed a comment on this website 3 days ago regarding the price of returning an article to a supplier via the post office.
    It had been delivered by another delivery service for £6-50 in 24 hrs and the post office charged me £13-94 for a 4 to 5 day return delivery.
    My comment has been removed.
    Clearly, if you are not prepared to say “NICE” things about this awful, slow, expensive service, your comments are not wanted.
    The Post Office is an abysmal service and I won’t be using it again!

  • They are very good caring people

  • Excellent service ,Helpful and polite. NICE AND GOOD STAFF POST OFFICE Ballymena Dunclag

  • very good and excellent customer service. and will always love to transfer money there. keep it up.

  • Today i visited Wandsworth High Street SW18 post office. Excellent customer service by santhi. Branch Response Code 0230014 Wandsworth I felt like a valued customer was professional , helpful, kind , although and friendly. on thursday i went wandsworth postoffice for applaying provisional driving licence santhi helped me very well. also santhi explain to me abouth the Post Office Broadband special offer i was really happy with the price then i place the Oder REF 5F5TYFL she was helped me with that

    She was so helpful and I am extremely grateful to her
    an excellent service thank you.


  • Massive thanks to the lady at the Post Office in Lockerbie who allowed me to use the phone to contact my partner when my car broke down on the M74 just outside Lockerbie. (on 28th September at 10.08 – session no. 1-262488) as I couldn’t get signal on my mobile phone. She was so helpful, kind and patient, a true asset to the Post Office. Eventually got back to my car only to be met by 3 Fire Engines, 3 Police cars and an Ambulance as my car had gone up in flames in the time I was gone. Electrical fault.
    There are amazing people out there and it restored my faith in people !
    Thanks again for helping me.

  • An extremely Helpful Dawn solved my problem with a great deal of perseverance on her part, and saved me a large sum of money
    extremely grateful.
    R E Andrews. Thank You.

  • Jamal, was extremely good. very good customer service

  • Branch Response Code 123904X – Alton, Hampshire

    I visit the Alton Post Office in Smiths on a regular basis and Karen is always friendly and helpful. Even when it’s really busy and there are challenging people, she offers customer service at it’s very best and is a credit to the Post Office. She certainly brightens my day!

  • No queue, quick, friendly service with a smile. Easy – peasy.

    Thanks Penny

    Branch code 0054186

  • I had a very pleasant experience in Dartford Post Office yesterday ( branch 0020141). while waiting on the queue, I was approched by one of the clerks- Steven- who went out of his way to help me with my special delivery post and did himself the transaction on the self-help machine. Also, he introduced me to the post office broadband and the offers which were new to me. In short, Steven is knowledgeble, efficient and is credit to the branch.

  • Fatemeh Ghasemabadi

    Excellent service ,Helpful and polite. NICE AND GOOD STAFF POST OFFICE Harlequin watford

  • I regularly visit my local Post Office at Town End, Golcar, Huddersfield. They are always so lovely and helpful and very friendly. Their Branch response code is; 2343207.

  • sam was very helpful this morning. gave good advice

    • Gillian Danson Hatcher

      Cosby leicestershire: helpful friendly staff. Even tho they are working during a renovation. Parcel posted to Cornwall arrived 16 hours later. Perfect

  • I visited the post office in mount pleasant today to renew my taxi license ,
    a guy called Ray was more than helpful great service .
    code (0260037)

  • Jill who we saw on Saturday was brilliant and could not help us enough

  • I went to heelands post office the woman in there are always helpful funny and very friendly been going for yrs I am so glad they didn’t shut down when some post offices had to and it’s nice when they now yr face good customer care Milton Keynes

  • would like to commend the great customer service provided by ola branch response code 0050083, she was extremely helpful also very informative in regards to what i was in need of, 10/10 service

  • Travelled from Catford to Sydenham on my 1 hour lunch break. Got stuck in traffic, wasn’t day for starters cause my boss was being very rude towards me. Arrived at the sort my papers out and had to wait in a long queue, there were only two staff out of 5 counters were available . Nevertheless, I had no problem sorting things out because Layle handled the process quite timely and was very nice, he was smiling and that gave me a sense of calmness. Got back to work 40 minutes late from my lunch but the journey was refreshing. CODE: 025 007 4

  • Went to draw my pension and Niel the assistant was very pleasant and polite while serving me.He has been at the sydenham branch for some years and is a credit to the post office.invite no is 02050074

  • Excellent service, post Office ilford. Thank you to member of stuff, 2050269 Dipti.

  • Branch Code: 1390066 (Staff: Anjali / Ealing Broadway)

    The above Staff was very Helpful. Really took a consideration on me to solve the issue, Even the branch was quite busy on that recent day.
    Thank you.

  • Fiona at the Queensgate PO Inverness is ever so helpful and because of her helpfullness I now save UP TO £20 a month on my phone bill. Thank you Fiona

  • Thanks to Fiona at Queensgate PO Inverness i have saved nearly £20 A MONTH off my phone bill.

  • fantastic service by Andrina and staff at Prestonpans High Street (Scotmid) branch,very helpful,great service.

  • At 90 years age I was rather apprehensive when considering what difficulties I would encounter when trying something outside my experience, eg returning goods ordered on ebay. Absolutely no problem at all. Every step was so simple, especially the Post Office step. I just handed over the parcel, collected the receipt and that was it. Great stuff !!

  • The local Post Office system is invaluable. Wide range of services including banking

  • Good Luck in your new job Cheryl at Waddington post office. Lovely friendly lass! Great little post office.

  • Great little post office. Friendly hard working staff and a big welcome to the new girl Cheryl.

  • Margaret McAlister

    I wish to complain, I sent my daughter for some stamps today 24/03/2019 expecting to pay 56p for second class stamps, but she was charged 58p for each stamp. isn’t that illegal as they should not increase until the 26th March. but who do you report things like this to.

  • I needed an International Driving Permit because of all the Brexit stuff. I thought it would be hard. Joi in Kensington High Street could not have been more helpful and efficient.

  • served by Tracey
    great service very helpful and great sense of humour
    so good I miss her already

  • I went to the Post Office in Hull Prospect Centre on 10/05/19 to post a package to Florida, USA and asked for it to be track and traced. The young woman working there was being too quick and hasnt done so. Now I cant see how far the parcel has got! I appreciate that she had a lot of Customers to deal with but when being quick makes mistakes then there isnt much point in being so quick! Cant say that she was pleasant, but then none of your staff in there are. Do you think a bit of training in listening to Customers and being cheerful and helpful could be part of your Staff training, then I wouldnt have to be complaining!

  • Excellent post office nothing is too much trouble, Kathleen our wonderful Postmistress is always welcoming and is so helpful, she and the post office is the heart of the village. The range of services offered is outstanding and makes life simpler for lots of people especial older people in and around the village. Thank you Kathleen we would be lost without you and the post office.

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