www.bonmarchelisteningtoyou.co.uk – Win £100 Vouchers

Bonmarche want you to have a fantastic experience every time you visit their store. And your feedback can help them to do a better job, to improve Bonmarche in future, whether you are a first time visitor or a regular shopper. They have launched a survey online at www.bonmarchelisteningtoyou.co.uk. Enter and earn a chance to win 100 vouchers to spend in-store. The prize draw will take place every month.

Take part in the Bonmarche’Feedback Survey – it will take barely five minutes and will be a big contribution to Bonmarche. You will be asked how you felt about all sorts of things from the quality of the clothing and the quality of service.

How we can participate in the Bonmarche’Feedback Survey?

1. Visit www.bonmarchelisteningtoyou.co.uk on your computer and click on “Next” to continue.

2. Select the store you visited and the date of visit and click on “Next” to continue..

3.Then you will be asked to answer some general questions about your experience and click the “Next” button

4.Enter your contact information, including your name and email address.

Bonmarche is the UK’s largest value retailer for ladies clothes with exclusive designer styles from David Emanuel. It has over 380 stores nationwide, employs over 4,000 people. They selling womenswear in a wide range of sizes – especially plus size clothing.


  • lynette gunter 59 litch field court tudor street riverside cardiff walescf116bf

    I went to your shop in Queen Street and had a great time shopping

    • I went into your bridge street Spalding branch found an item I wanted and was served by a very pleasant assistant named Sharon.
      It was a pleasure to visit this store.

  • Wow to Hellenna , Great store Southampton! Love it

  • Theks Marta for yor help

  • Went into the Littlehampton branch, ladies in there very helpful & friendly, nothing is too much bother. Love shopping at Bonmache.

  • Maureen was very helpful today and every time I go into Wilko in Jarrow shop

  • Jean Griffiths

    I visit Bury at least once a month & always pop into Bonmarche because the window display draws you in & once inside temptation surrounds you and the staff are always there willing to advise

  • I shop in your Basildon branch and staff are very nice. The only gripe I do have is
    That you have to wait so long to get served, as they are trying to get everyone to sign up which takes so long. I almost put my intended purchases down this Friday and walked out as I was waiting so long. I could also see other people feeling the same. There should be a designated area to do this and not when you
    Just need to pay and leave, only saying!!

  • I went to your shop in Middlesbrough (156) and served by a very customer-friendly assistant called Shirley. From the moment I entered the shop herself and her assistant were very helpful and a pleasure to be served by them.

  • Love shopping at. Bin marche

  • Ms Sandra Sharp

    i have recently been into my local bonmarche to try a umpsuit on and it fitted perfectly BUT i must be 6ft tall to wear it why cant you do them in differant lengths the assistant was so helpfull her name was Debbie brillant please do the differant lenghts PLEASE

  • went into the Gosport store on 13 7 2016.i was served by Julie who was both very helpful and pleasant.I always enjoy going into the shop,as there is always a wide range of clothes to choose from.

  • went to the Bridgwater Somerset shop ladies always will to help and give top serves ,, lovely shop lovely ladies .

  • thank you so much Maya for your help

  • Went to branch at letchworth did not realise Bon marched did men’s clothing as well the staff were very friendly and helpful

  • The store in Waterlooville is always in good order and can find things easily. The salesperson was very nice and helpful.

  • christine thomson

    the staff in the wakefield store always make you feel welcome & nothing is too much trouble for them, they always interact with all the customers when theres a que at the tills makeig us laff and having jokes with us

  • Always have a pleasant experience in all of your stores that I have visited.

  • I am always very excited when visiting the Chippenham store. I find the staff very well trained and always willing to help when needed. The clothes are extremely well designed and very flattering to ladies if a certain age. Bonmarche is one of my favourite stores.

  • Having used your store in Livingston many times, have always been made welcome by the friendly staff and assisted when required in my purchases and many bargains, always reccommend to my friends.

  • Shop at Ely Cambridgeshire shop always very polite and helpful goods very good quality and great value love the 2 for goods often remark the only things i am wearing that are not bon Marche are my bra and shoes unfortunately they don’t have !y sizr

  • Had a great day shopping got more than I went out for

  • always enjoy my shopping trips to bonmarche and i always end up spending more than i wanted, good quality and good selections in the Alfreton store.

  • Miss christina rolinson

    I go into your bonmarche store alot your choice of cloths are great .but been a size 24 i can not buy bris from you as thay only go up to a size 44 to 46 not 48 thank you

  • Shopping in Bonmarche is a pleasure Shop assistance is Exalant Cheerful and Always willing to help you

  • Laraine Strickleton

    Staff very helpful, only complaint was that I have been a member for a couple of years, and as yet have not received any of your magazines, and no vouchers .

  • I was shopping at your branch in Queens Square West Bromwich today. A very pleasant assistant helped me find the blouse i wanted, which was very helpful indeed. Taking my purchase to the checkout, I was again treated very well by a very polite young lady. Being an elderly person it was so nice to be treated this way, and it made my shopping very enjoyable. Thank you so much.

  • I found the staff in your Livingston shop very friendly and very helpful.

  • Very good value and good choice of clothes.

  • Mrs Marjorie Bousie

    I went to your fashion show this morning in Barry South Wales, and was very impressed with what was on show, and the prices, I shall certainly go into your store and purchase two of the items I viewed. Thank you for a very enjoyable morning.

  • In Ray lane peckham store was new till wich was very good and organis good choice of clothes and friendly staf . thanks

  • I shop a lot in your store in Tonbridge, Kent. The staff there are very helpful, and the choice of clothing appropriate to my age group, whilst also being fashionable and smart. I also love the very reasonable jewellery and accessories, which I have often found perfect to match my outfits.

  • I went to Liscard Wallasey today I found staff very helpful I shop there all the time because I all ways get what I want

  • christine scruton

    Bonmarch Scunthorpe is a great store the staff are very helpful and very friendly lady’s.It is my second home very rarely go in without buying .

  • I am one of Bon marche’s happy customer for almost 10 years & used work as sales consultant in another retailer for more than 5 years, always confident to recommend for friends & family. But today’s experience in your sutton, Surrey branch gave a very uncomfortable & shame in front of my family. The first thing I learn in my training is on customer service, I took my sister-in-law who visits from Australia & I recommend to your sutton, Surrey store, but your sale assistant insulted her in front many customers in a very rude way & when try to talk to the manager she finds its acceptable & just ignored us. I am sure this is not the training you are giving to your store managers. I will challenge if you can find anything wrong in our behaviour your store camera. Even though my sister in law finds it very embarrassing she bought a jacket & said thank you

  • bonmarche has always been there for me, my mum and daughter to look elegant on occasions that were special to us. Weddings ,christening ,parties ,holidays and out with friends .Thank you for the lovely range of clothes you have in your store at prices we can afford.we have introduced Bonmarche to family and friends not just to wearing your designs but also via christmas and birthday presents to them. please continue on the fashion path you are on now and you will always be our favourite store to shop.

  • Went shopping in Norwich and met Julia a personal shopper. She showed me lots of items and showed me how to put them together. Introduced a couple of lovely scarves which just made the outfits.
    She had a flair in the way she put things together. Julia was also honest in her opinion. I wasn’t sure of a dress I tried on and she didn’t say it suited me when it really didn’t. When people are honest like that you know you can trust them. I ended up buying a lot of lovely things. She opened my mind to different styles which I wouldn’t normally try. She made the shopping experience, which I usually hate with a passion, really enjoyable. I would certainly use her again.

  • I use your shop in Connswater Belfast and it is my favourite shop for clothes. I usually shop on line and collect my parcel in the shop,but while im collecting parcel I usually end up buying something in store. The girls are very pleasant and chatty and it is a joy to shop there.

  • elizabethkirby@sky.com

    I shopped today in the shop in Abbey Centre staff were very busy but they were pleasant, there was a great sale and I was able to get a few birthday presents and saw some nice items in there new range will certainly be back.

  • Shopping in Norwich and the assistant Toni was brilliant in every way, with patience, kindness and so easy to talk to, showed me what colours suited me best in an outfit which I purchased, My friend and I had the most pleasant time in the shop. Toni was wonderful also Elaine and the rest of staff were so pleasant.. Will certainly go back in near future. many thanks to all.

  • I just love the dresses, the staff are so helpful

  • I have tryed in your shops and quite a few other shops to find ladys cotton summer skirts with half elasticated waist but cannot find them any where it would be nice to be able to find some for the summer will you be getting some in or as I was told skirts are a thing of the past

  • Lovely choice of summer clothes in the Talke store, helpful staff, Zara served us.

  • Staff in the Torquay store very friendly and helpful. Wonderful selection of T shirts at a very good price. Nice colours and designs.

  • Margaret Briggs

    I visited your shop in Derby today, I got the dress I wanted was able to try it on and the staff were lovely and helpful

  • Barbara Greaves

    I have shopped at Bonmarche in High Street, Littlehampton for many years and have generally been pleased with my purchases particularly jeans and tops. However, I do find most casual trousers and jeans are far too long for shorter ladies, as I have pointed out to sales assistants in the past. I need to have most Bonmarche trousers taken up. Staff are always cheerful and helpful.

  • Bonmarche is a great shop the staff are very helpful and friendly
    I really feel so comfortable to go in feel like my home

  • Janice mcintyre

    Visited the Ellesmere Port shop today got a lovely greeting, as I went round the store every member of staff offered there assistance . A very pleasant way of spending my money.

  • Anita wilkinson

    Great service assistant helped me with sizes​ thank you. Arnold notts

  • Sheila mountford

    Always like to shop at Alfreton derbyshire shop never had any problems

  • Went with my sister to the bonmarch at the garden park peterborough. The assistants were lovely not rushing us. Dana was very enthusiastic when my sister needed a longer length than the shop had saying the online shopping had gone live that morning so she ordered some jeans for my sister even to be delivered to a store closer to home. Thanks for your help and patience, we really enjoyed our shopping trip.

  • Priscilla mushambadope

    Went shopping at Haymarkert Leicester. Shopping assistant Marina was very helpful. She made me feel special, at first was not sure what I wanted. She assisted me to pick the right dress that suited me perfectly

  • Wendy van Heerden

    Good afternoon,

    I went to your store in Birkenhead in Grange Road. Caroline assisted me. Good knowledge of products and very helpful.

    Pleasant experience that I will shop there again.

    Coming from South Africa, it was nice to see you don’t have garments tagged with an electronic security device.


    Wendy van Heerden

  • I allway’s shop at bonmarche’ it”s my shop and the staff are my girls” because they treat me with so much respect and they are so helpful so I love bonmarche.

  • I have visited various of your stores in the North West of England and have been very disappointed. I have been unable to find any cotton summer skirts to go with your beautiful tops. I am 72 years old, overweight and do not wear crop pants. I don’t mind wearing them abroad where no one recognises me but at home I prefer to wear a skirt. Something bright not black, navy or white. Perhaps green, deep pink, lilac or blue. This year there has been a deep pink but as it was only available in length 25 ins it was too short. The staff in the stores have told me that they have had many requests for skirts but so far none have arrived. I am a longstanding customer of yours and barely a week goes by when I don’t visit one of your stores, this week for instance I have been in three, namely Southport, Bootle New Strand and Liverpool but I haven’t been able to buy a plain coloured skirt anywhere. Could you please advise me when such skirts will be available. Thank You.

  • during my recent visit to the sunderland store there were workmen using a still saw outside of the entrance. the fumes and dust were blowing into the store and the store stunk of fumes. I told a member of staff that the door should have been closed to, until the workmen had finished using the saw. the staff member explained that the door must be kept open due to company procedures. I didn’t agree with this as it was a health and safety issue and the fumes would be noticeable on the clothing. apart from that the staff were very helpful and pleasant.

  • Went to bonmarche at tweed mill near Llandudno had a great time bought 4 tops staff were very helpful as my daughter is blind they really were very kind

  • i visited bonmarche in SUNDERLAND and i was very impressed with your choice in ladies clothes. this was on Saturday .

  • I have used your shops for years ,my wardrobe is an advert for your shop I shop in the Leigh branch and the girls are so helpful try matching up for me being a size 24 they are really good sizes to choose from but could do with longer lengths on tops not many long skirts the only thing I do not buy is shoes having a broad foot not bigger enough. praises to the girls in Leigh

  • best shop ever love shoping in it

  • love to shop at Cumbernauld branch staff very helpfull and always a great selection keep up the high standerd

  • I visited your store in Norwich today with my sister, I found the staff very helpful and bought some lovely things for my birthday tomorrow. Elaine in this store was particularly friendly and very helpful towards us. I was very impressed with the layout of the store, the choice of clothing and the friendliness of the staff. I would definitely recommend the store to others and will visit again x

  • I went to the maidstone branch yesterday 5th July and found the staff very helpfull

  • Jillian Parkin

    Would love to see more longer length summer skirts other than the gypsy style maybe some nice cotton ones,same applies to more colours in the longer length trousers too we always seem to get an overload of black.What about sage green ,burgundy, oatmeal,navy to name but a few.

  • Visited tweed mill and lucky enough to find your merchandise and purchased some bargains which. I. Am. very pleased with

  • I visited your Llandudno Store today and found the staff to be very friendly and helpful. Sadly, as I am a size 8 and quite small in the hips I can never find any trousers to fit and as it is summer I was looking for crop trousers and saw some I quite liked but they were just too baggy. Is there a chance Bonmarche could make trousers and skirts for petit sizes, 6-8 as I really love your clothes. I am 67 and like to dress smartly without paying too much.

    Also, I looked at dresses and the dress I really liked was the one worn on the cover of your Summer magazine by presenter Susanna Reid. Is this a Bonmarche dress? as I would like to buy it but staff at 2 different shops think it is not.
    I love your mag and think you should have celebs on the cover wearing Bonmarche clothes. Would be interested to receive your response.

  • Patricia gibson

    Love shopping at my bonmarche in Carlisle met a lovely lady when I was in today called Melanie she was very helpful and had a lovely smile.She is a assistant in the shop

  • have been useing bonmarche for years allways happy with what i purchase with very helpfull staff

  • So much Choice , what a Fabulous Range of Clothing , Absolutely love Shopping in Bonmarche .

  • i went into the bonmarche on 18thjuly in coventry the staff are very helpful i enjoy the shop very well

  • Thank you Sale branch for your help and politeness. It was a pleasant retail experience.

  • priscilla coleman

    i was only allowed a few words i could of wrote a story about everyone in our bonmarche in chippenham wiltshire

  • My local store in the Wyevale garden centre at Lelant Hayle Cornwall are so helpful the clothes are such great quality I should have shares in the place

  • Bought 2 items in Bonmarche in Birmingham this week. I am always happy to shop there. Their is a good variety of clothes to choose from for all ages, and the staff are always helpful.

  • gillian stevenson

    I went into Bonmarche shop in Sutton In Ashfield , Notts yesterday, the staff in the shop were very pleasant & helpful ,love your choice clothes, usually get what I am looking for , !

  • Grea5 value for money really enjoyed my shopping trip

  • Lorraine Levine

    Absolutely love shopping at Bonmarche Leicester. Service is excellent and extremely friendly.

  • Just a great shop, nuff said.

  • Kaye Lee-Wright

    Good choice of garments, as ever, and thankfully up to size 24!! Lovely service, again as ever, at the Portsmouth store. As an amply proportioned customer ~ well nourished, I think the term is now ~ can you provide even more clothing in natural fibres/fabrics? They may be a little more expensive, but are worth it for the comfort! My husband wants to know how it is that you (and others, too) can cater for ladies with varying lengths of leg ~ 25″+ in trousers and yet there is not such a choice for men! Can we have more evening wear choice, especially for Christmas? Thanks!

  • Mrs Myra Greenhalgh

    I have never been disappointed with anything I have purchased from Bon Marche ,superb quality and good prices.Please will you bring back the lovely flowered crinkle blouses next spring, no ironing and great for holidays.The lightweight waterproof floral and snowflake jackets are the best raincoats My daughter and I have ever had.Keep up the good quality ,you beat the well known high street stores into a cocked hat.

  • I love Bob Marche, I don’t shop anywhere else, they always clothes that fit nice, a great choice, and great prices. I always ask for vouchers for my birthday and xmas, this means I can shop all thruogh the year.The clothes and underwear really do wash and wear well. Many thanks

  • I continue to be pleasantly surprised by the range and quality of the clothes at the Barnsley store.
    All the staff are helpful and polite.

  • mrs beverley wood

    Shop in the sunderland northeast branch . the ladies are always very helpful ,if you can not find your size will look for it very good at giving advice and suggesting trying different items .thank you ladies

  • margaret gibson

    I visited your shop in Newport today and found the assistant most helpful going to the stockroom to get the size jeans i wanted which i bought.

  • Patricia McGrath

    I visited your shop in Northampton Town today 8 August and was served by Abbey who was very helpful and she gave me her honest opinion on how a jacket I was thinking of buying looked and if it was the correct size, I bought the jacket and I am very pleased with it.

  • I love your new shop in wigan, A lovely girl Louise looked after me and I will go back

  • Took my elderly mum into the Chippenham branch.SARA was very helpful making sure mum had the correct sizes. Had to take a few items back for exchange and again SARA gave exceptional customer service finding the new items needed without me having to trawl around the shop. She’s brilliant, a real asset to the store.

  • I visited your store today,as I do every Friday,as usual,I got what I went in for.The staff are so helpfull,gosh best say where it is.Sutton in Ashfield.a great store

  • This morning I purchased two nightdresses which I am pleased with. However, I wanted size 12/14 and there were very few, many in large sizes. This has happened to me in the past, it would be nice to have a wider range available.

  • I visited your shop in ellesmerport last week and today ,staff where very pleasant and helpful they always are

  • Been into Leek branch this morning .Only bought two T shirts but staff were friendly and polite

  • I visited the new Bon Marche at Festival Park , Ebbw Vale, South Wales on9th September. I was served by Jannine who was very pleasant and really helpful. The store was well stocked and the layout was easy to negotiate. I was delighted to see the new store at Festival park as the nearest store to my home before this was Merthyr Tydfil, which is about 15 miles away. I love the choice at Bon Marche and that trousers come in a variety of lenghs so I never have to shorten . Ladies in my area will be delighted to see this new store as many of us were so disappointed when the store at Brynmawr closed . Please keep this store open for many years to come !

  • I have just called.at your shop.in Newton.aycliffe and purchased a coat
    Staff very help full.and obliging , used my stamp card which was full and now on to my next stamp card to use be for the end of.September, very good.discount

  • I have moved from Scarborough and do like to shop at the Pontefract store better, they are more courteous and don’t bother you unless you ask. love it.

  • Margaret Bradley

    Very good shop to browse in and do some shopping,the assistants are very helpful,and if I have to return any items there is no problem, Mrs. M. Bradley.

  • Margaret Bradley

    I did visit the Bonmarche shop the other day,as usual the staff are very helpful and friendly, normally I don’t need to return any items, but if I do the staff always tell me if your not happy with your product, then please return it and we will see what can do done. Mrs M Bradley

  • Twinkle Victoria

    I visited Bonmarche in Northampton last week, and the friendly staff welcomed me.The staff at bonmarche are always ready to help their customers and they are extremely kind.The clothes there, are very nice and comfortable.I have never been disappointed with anyhting I have purchased and therefore it is an amazing store and I really recommend it to people.You will always find something that suits you or that you like.I always have a great time shopping at Bonmarche!!!

  • I vist the Sunderland shop on Fri 25th brought some trousers and the staff very helpful and friendly. Miss A.C Holmes.

  • I have visited your Bon Marche store in Central Square, Maghull, Merseyside today – it is the second time l have been there and l must say the staff and the service could not be better. l was served by Christine – she was really helpful and lovely with all her customers – l will definitely be visiting the store again. today l bought the Sara jeans with a straight leg they are a great fit – my sister would like a pair in black size 12 with a 31in leg but when l’ve looked online it says not available in that combination and we are wondering why when it is available in the denim colour. Mrs E. White

  • My favourite clothes store! Always find several things I love, assistants are very helpful and your prices are extremely good – especially your Sale prices.

  • Went to your Bradford store on 8-9-2017,l wanted some nice cotton pyjamas in a large size and found them in your sale,very nice saving because l am a pensioner,the girl who served me was friendly. l wanted some black trousers size 24 with 31inch inside leg,l always go to Bonmarche first, sadly l was told you no longer do 31inch inside leg anymore? l hope you will rethink this as l am sure there are a lot of tall women and l also wanted a brown pair of trousers but there was none.Your clothes are excellent value. Thank you June Sherwin

  • Went to your Bradford store on 8-9-2017,l wanted some nice cotton pyjamas in a large size and found them in your sale,very nice saving because l am a pensioner,the girl who served me was friendly. l wanted some black and brown and navy trousers size 24 with 31inch inside leg,l always go to Bonmarche first, sadly l was told you no longer do the long inside leg,Why? thank you June Sherwin

  • Eleonora van der Kroef

    I was on holidays at Southport in August 2017 and I visited your shop together with a friend. Bought some nice T-shirts and the quality is superb. Last year I visited your shop as well and also bought a beautiful T-shirt which I sometimes wear during parties. I am Dutch and my mother was born at Southport and married a Dutchman at Southport during the war. I live at Rotterdam, the Netherlands and I was born at Rotterdam in 1946.

  • I went in to Wigan the new store very nice and a lot bigger, I aways fine something for my self for the holidays It is a shop for my age, I love the styles and good quality the staff are very friendly,

  • I visited your darlington store and the assistant was very helpful in picking sizes and items.

  • Very current and great styling for the older generation,staff are very helpful and professional in their approach. I would recommend people visit it you’ll be very surprised
    Best regards

  • Been to your Berwick Upon Tweed branch today. As always excellent service. The shop was so clean and tidy it was a pleasure to wander around. The choice of stock is great but I can only spend so much. Well done keep doing what you’re doing it works.

  • Margaret Davenport

    A big thank you to the staff of the Liscard Branch Wallasey,for putting on a great fashion show for the Ladybird’s club it was nice to see the variety of clothes on the models who are members of club everybody really enjoyed the evening

  • Lorraine Levine

    The Leicester branch of Bonmarche has to be my most favourite place to shop. The service is more than excellent and I once again walked away, once again, from the shop so happy.

  • Visited the Liverpool branch today and purchased a jumper from the new autumn range, as always the staff were lovely very helpful.. I also visit my local stores of St. Helens and Widnes and always a pleasant experience so thank you!

  • went to your st helens store today been trying to buy trousers for last 2 weeks never got my size a lovely lady called tracey was very helpful she aways happy and smiling greating people as she walks through the shop she went on line and ordered my trousers for me to be delivered to the store all the girls in the st helens store but tracey goes the extra mile .

  • I call into the Newcastle under Lyme branch usually once a week.Its like going to visit an old friend for a catch up.

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